Privacy policy
Privacy Policy Effective Date: May1, 2026
We take your privacy as seriously as we take your skin. Here's exactly what we collect, why we collect it, and how we keep it safe.
Who We Are Haisai Studio ("Haisai," "we," "us," or "our") is a waxing and sugaring studio located at 2301 E Riverside Drive, Suite 80, Austin, TX 78741. This Privacy Policy applies to our website, booking platform, and any related communications with clients and prospective clients.
Information We Collect We collect only what we need to serve you well and run our business responsibly.
Contact information — name, email address, and phone number when you book an appointment or reach out to us.
Appointment and service history — the services you've received, relevant skin or health notes you share with us, and your preferences.
Payment information — processed securely through our third-party payment processor. We do not store your full card details.
Website usage data — standard analytics like pages visited, time on site, and device type, collected through cookies and similar tools.
Communications — any messages, emails, or forms you send us.
How We Use Your Information We use your information to:
Schedule and confirm appointments
Provide safe, personalized services (your skin history matters)
Send appointment reminders and follow-up care instructions
Process payments
Respond to your questions and requests
Send occasional updates about Haisai — new services, promotions, or studio news — only if you've opted in
Improve our website and understand how clients find us
We do not sell your information. We do not share it with third parties for their marketing purposes. Full stop.
Third-Party Services We use a small number of trusted third-party tools to run the studio:
Booking software — to manage appointments and client records
Payment processing — to handle transactions securely
Email marketing — for clients who opt in to our communications
Website analytics — to understand site traffic and performance
Each of these providers has their own privacy practices. We choose partners who handle data responsibly, but we encourage you to review their policies if you have questions.
Cookies Our website uses cookies to function properly and to help us understand how visitors use the site. You can control cookie settings through your browser at any time. Disabling cookies may affect some functionality on our site.
Data Retention We keep your information for as long as you're an active client and for a reasonable period afterward, or as required by law (for example, certain health and business records). If you'd like your information deleted, reach out and we'll take care of it.
Your Rights You have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your data, subject to legal requirements
Opt out of marketing communications at any time
To exercise any of these rights, email us at hello@haisaistudio.com. We'll respond promptly.
Security We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. No system is 100% secure, but we're thoughtful about how we handle your data and work only with partners who are too.
Changes to This Policy We may update this Privacy Policy from time to time. When we do, we'll update the effective date at the top. If changes are significant, we'll let active clients know via email.
Contact Us Questions? Something feel off? Reach out.
Haisai Studio
2301 E Riverside Drive, Suite 80
Austin, TX 78741
hello@haisaistudio.com
© 2026 Haisai Studio. All rights reserved.